Care 83 Limited - Return 2025/2026

Care 83 Limited

Annual Return 2025/2026

The Annual Return is an online form that registered adults and children’s services providers are legally required to complete each year under the Regulations and Inspection of Social Care (Wales) Act 2016 (RISCA) (opens in a new window) . The purpose of Annual Returns is to provide the public with comprehensive, comparable and robust information on the quality of care and support services.

Provider: Care 83 Limited

Provider summary

Provider summary: Care 83 Limited
The provider was registered on: 04/05/2023
The following lists the provider conditions: There are no conditions associated to the provider

Training and workforce planning arrangements

Training and workforce planning arrangements: Care 83 Limited
Arrangements in place during the last financial year for identifying, planning and meeting the training needs of staff employed by the service provider.

1) City and Guilds qualifications in Health and Social Care are con

ducted using Educ8 Group, Tredomen Gateway, Ystrad Mynach,

Hengoed. CF82 7EH

2) Ongoing training is carried out using E-learning. these are certi

fied courses from a certified provider-Flexebee Spectrum House,

Beehive Ring Road, Gatwick, RH6 0LG.

Arrangements in place during the last financial year for the recruitment and retention of staff employed by the service provider.

The available se

ctor workforce seems very limited. The calibre of candidates is po

or. The competency of 'qualified' people employed has been drea

dful.

We have had to remove staff from roles due to an inability to perf

orm the role and a lack of competency.

We advertise on several platforms, Indeed, LinkedIn, Health Jobs

4U, Facebook.

Staff retention is not an issue for us as our terms and conditions a

re significantly better than the norm.

Regulated services delivered by this provider

Regulated services delivered by this provider: Care 83 Limited
Service name Service type Type of care
Care83 Domiciliary Support Service None
Care 83 Limited Domiciliary Support Service None
Care 83 Limited Domiciliary Support Service None

Service: Care 83 Limited

Service summary

Care83: Service summary
Service Type Domiciliary Support Service
Type of Care None
Approval Date 04/05/2023
Maximum number of places 0
Partnership Area Gwent
Service Conditions
  • Care 83 Limited is registered to provide a domiciliary support service in Gwent regional partnership area
  • The responsible individual for this service is Ian William Laing
How many people in total did the service provide care and support to during the last financial year? 34

Service management

Care83: Service management
Responsible Individual(s) Ian Laing
Manager(s) There are no Managers at the service

Service contact details

Care83: Service contact details
Service Telephone Number 07831 444 604
Service Contact Email Address info@care83.org.uk

Languages used at the service

Care83: Languages used at the service
What is the main language through which the service is provided? English
Other languages used in the provision of the service There are no other languages used at the service
Non-verbal communication methods used at the service There are no non verbal communication methods used at the service

Engagement with people using the service

RI service review and performance visits Manager visits for care plan updates and service reviews Client survey visits to assess ongoing performance Quality of care review visits

Compliance and quality statement

Inspected - Delivering Quality Care

During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.

We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.

Fees charged by the service

Care83: Fees charged by the service
The minimum hourly rate payable during the last financial year? £27
The maximum hourly rate payable during the last financial year? £30

Complaints processed by the service

Care83: Complaints processed by the service
Total number of formal complaints made during the last financial year 0
Number of active complaints outstanding 0
Number of complaints upheld 0
Number of complaints partially upheld 0
Number of complaints not upheld 0

Staff working at the service

Staff summary

Care83: Staff summary
The total number of full time equivalent posts at the service (as at 31 March) 4

Posts and vacancies

Role type No. of staff in post Total vacancies
Manager 1 0
Senior Care Worker 1 0
Care Worker 7 0

Training undertaken

Induction and Health & Safety
Role type Induction Health & Safety
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Equality, Diversity & Human Rights and Infection, prevention & control
Role type Equality, Diversity & Human Rights Infection, prevention & control
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Manual Handling and Safeguarding
Role type Manual Handling Safeguarding
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Medicine Management and Dementia
Role type Medicine Management Dementia
Manager All staff have completed No staff have yet completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Positive Behaviour Management and Food Hygiene
Role type Positive Behaviour Management Food Hygiene
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed

Contractual arrangements

Permanent Staff, Fixed Term Contracted Staff and Volunteers
Role type No. of permanent staff No. of fixed term contracted staff No. of volunteers
Manager 1 0 0
Senior Care Worker 1 0 0
Care Worker 7 0 0
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
Role type No. of agency/bank staff No. of non-guaranteed hours (zero hours) staff
Manager 0 0
Senior Care Worker 0 0
Care Worker 0 0

Full time v part time information

Role type No. of full time staff No. of part time staff
Manager 0 1
Senior Care Worker 1 0
Care Worker 2 5

Staff qualifications

Hold required qualification & Working towards required qualification - not apprenticeship
Role type Hold required qualification Working towards required qualification - not apprenticeship
Manager 0 0
Senior Care Worker 0 0
Care Worker 7 0
Working towards required qualification - apprenticeship & Qualification not required for role
Role type Working towards required qualification - apprenticeship Qualification not required for role
Manager 0 0
Senior Care Worker 0 0
Care Worker 0 0

Typical shift patterns

Role typeTypical shift patterns
Senior Care Worker 7:00-15:30, 15:30-22:30
Care Worker 7:00-15:30, 15:30-22:30

Service: Care 83 Limited

Service summary

Care 83 Limited: Service summary
Service Type Domiciliary Support Service
Type of Care None
Approval Date 06/10/2023
Maximum number of places 0
Partnership Area Cardiff and Vale
Service Conditions
  • Care 83 Limited is registered to provide a domiciliary support service in Cardiff and Vale regional partnership area
  • The responsible individual for this service is Ian William Laing
How many people in total did the service provide care and support to during the last financial year? 0

Service management

Care 83 Limited: Service management
Responsible Individual(s) Ian Laing
Manager(s) There are no Managers at the service

Service contact details

Care 83 Limited: Service contact details
Service Telephone Number 07831444604
Service Contact Email Address info@care83.org.uk

Languages used at the service

Care 83 Limited: Languages used at the service
What is the main language through which the service is provided? English
Other languages used in the provision of the service There are no other languages used at the service
Non-verbal communication methods used at the service There are no non verbal communication methods used at the service

Engagement with people using the service

RI service review and performance visits Manager visits for care plan updates and service reviews Client survey visits to assess ongoing performance Quality of care review visits

Compliance and quality statement

Inspected - Delivering Quality Care

During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.

We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.

Fees charged by the service

Care 83 Limited: Fees charged by the service
The minimum hourly rate payable during the last financial year? £0
The maximum hourly rate payable during the last financial year? £0

Complaints processed by the service

Care 83 Limited: Complaints processed by the service
Total number of formal complaints made during the last financial year 0
Number of active complaints outstanding 0
Number of complaints upheld 0
Number of complaints partially upheld 0
Number of complaints not upheld 0

Staff working at the service

Staff summary

Care 83 Limited: Staff summary
The total number of full time equivalent posts at the service (as at 31 March) 0

Service: Care 83 Limited

Service summary

Care 83 Limited: Service summary
Service Type Domiciliary Support Service
Type of Care None
Approval Date 06/10/2023
Maximum number of places 0
Partnership Area Cwm Taf Morgannwg
Service Conditions
  • Care 83 Limited is registered to provide a domiciliary support service in Cwm Taf Morgannwg regional partnership area
  • The responsible individual for this service is Ian William Laing
How many people in total did the service provide care and support to during the last financial year? 0

Service management

Care 83 Limited: Service management
Responsible Individual(s) Ian Laing
Manager(s) There are no Managers at the service

Service contact details

Care 83 Limited: Service contact details
Service Telephone Number 07831444604
Service Contact Email Address info@care83.org.uk

Languages used at the service

Care 83 Limited: Languages used at the service
What is the main language through which the service is provided? English
Other languages used in the provision of the service There are no other languages used at the service
Non-verbal communication methods used at the service There are no non verbal communication methods used at the service

Engagement with people using the service

RI service review and performance visits Manager visits for care plan updates and service reviews Client survey visits to assess ongoing performance Quality of care review visits

Compliance and quality statement

Inspected - Delivering Quality Care

During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.

We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.

Fees charged by the service

Care 83 Limited: Fees charged by the service
The minimum hourly rate payable during the last financial year? £0
The maximum hourly rate payable during the last financial year? £0

Complaints processed by the service

Care 83 Limited: Complaints processed by the service
Total number of formal complaints made during the last financial year 0
Number of active complaints outstanding 0
Number of complaints upheld 0
Number of complaints partially upheld 0
Number of complaints not upheld 0

Staff working at the service

Staff summary

Care 83 Limited: Staff summary
The total number of full time equivalent posts at the service (as at 31 March) 0

About Care83

Care83 Limited is an independent Domiciliary Care Provider incorporated in 2022 specifically to offer a new more effective approach to care in your local community. Our management team have many years of experience in various sectors of care and are committed to ensuring you have a flexible service of the highest standard.

Suite 1D, The Octagon,
Caerphilly Business Park
Van Road,
Caerphilly,
CF83 3ED

0783 144 4604 ×